Saturday, June 27, 2020
Friday, June 26, 2020
“Virtual Tourism during and after Covid-19” - Lecture 17 - International Web Lecture Series in Tourism and Hospitality
“Virtual Tourism during and after Covid-19” was title of the 17th lecture delivered by Prof. Parikshat Singh Manhas, University of Jammu, India, and Dr. Rokhshad Tavakoli, Senior Lecturer in the Faculty of Social Sciences and Leisure Management at Taylor’s University, Malaysia which was held on 25th June 2020 (Thursday) at 1.00 pm (IST). The participants registered for this lecture, included top academicians, students, and research scholars of various countries like Egypt, UAE, Kazakhstan, Philippines, Malaysia, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India and Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
At the onset, Mr. Nikhil Singh Charak welcomed all the participants and the experts and gave a brief introduction about both the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speaker of the session Dr. Rokhshad Tavakoli & all participants and coordinators of the event.
Prof. Parikshat Singh Manhas, shared his valuable thoughts with the participants on the theme. He appraised the participants about the latest updates about Covid-19 and tourism and also updated them regarding the easing of restrictions across the world. Furthermore, he highlighted facts about the tourism destinations across various continents of the world during pandemic. He dwelled upon various challenges and opportunities concerning the virtual tourism. Further he elaborated about various aspects like skill enhancement of tourist guides and VR travellers and also quoted the examples of ITC and Radisson group of hotels who are following the new normal with the help of the virtual presence.
Dr Rokshad Tavakohli discussed various important aspects of virtual tourism and explained the progression of the Virtual tours during the pandemic to promote various destinations globally. She also correlated the concept of virtual tourism with sustainable development goals of UNWTO pertaining to tourism. Lastly she quoted various examples of virtual tours and their potential.
The session ended with vote of thanks which was presented by Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India.
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Tuesday, June 23, 2020
Sunday, June 21, 2020
“Tourism Globalization and Sustainability of Destinations” - Lecture - 16, International Web Lecture Series in Tourism and Hospitality
“Tourism Globalization and Sustainability of Destinations”
International Web Lecture Series in Tourism and Hospitality (Lecture 16)
“Tourism Globalization and Sustainability of Destinations” was the title of the 16th lecture delivered by Prof. Parikshat Singh Manhas, University of Jammu, India, and Prof. Bada Mohamed, School of Housing Building and Planning, University Sains Malaysia held on 20th June 2020 (Saturday) at 1.00 pm (IST). The participants registered for this lecture, included top academicians, students, and research scholars of various countries like Egypt, UAE, Kazakhstan, Philippines, Malaysia, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India and Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
At the onset, Mr. Nikhil Singh Charak welcomed all the participants and the experts and gave a brief introduction about both the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speaker of the session Prof. Bada Mohamed & all participants and coordinators of the event.
The first speaker of the lecture was Prof. Parikshat Singh Manhas who shared his valuable thoughts with the participants on the theme. He appraised the participants about the latest updates about Covid-19 and tourism and also deliberated upon the initiatives taken by the countries in mitigating the effects of tourism and also regarding the bubble concept to make the strong partnerships amongst various countries for innovative and sustainable tourism. He discussed the future of sustainable tourism, future resilience, and digitalization. Furthermore, he also apprised the participants about the various incentives such as sustainable development strategies and the development of civil society for a sustainable tourism approach. Prof. Parikshat discussed about the Obstacles and Incentives to Sustainable Development of Destinations Globally. He discussed the Accelerative Approach and Principles of Sustainable Development of Destinations & Tourism Globalization.
Prof. Bada Mohamed, in his address, talked about the importance of economic sustainability and spoke about the latest challenges faced by the tourism and hospitality industry due to the Covid 19. He also discussed regarding the new normal and the blessings in disguise for the tourism industry due to Covid 19 in terms of reduction in over-tourism. He also presented various historical facts about the history of tourism in Malaysia. He also spoke about the challenges ahead for the tourism sector in terms of 4th Industrial Revolution, lastly, he discussed regarding the monopoly of foreign companies on local tourism in Malaysia and the importance of local communities to make the tourism survive at the regional level
Questions & Answers followed the session by the experts Prof. Parikshat Singh Manhas & Prof. Bada Mohamed, who responded and constructively answered the participants' various questions. In the end vote of thanks was presented by Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India.
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Saturday, June 20, 2020
Q & A - “The Key to Success in a Post Covid-19 World” International Web Lecture Series in Tourism and Hospitality (Lecture 15)
Question and Answer Session was conducted during 15th lecture organized on 13th June 2020 by the experts Prof. Parikshat Singh Manhas and Dr. Andy Nazarechuk. Some of the questions remained unanswered during the lecture here are the replies to those questions:
Q1. In your opinion was it the right time to open the hotels for the guests as cases are rising every day with special reference to India and USA?
Answer: We cannot keep our industry closed indefinitely. The economic impact is too great. Hotels, restaurants, and other businesses need to start reopening slowly and carefully. New practices must be put into place that will reduce the risk of catching the virus for both the customers and the staff. With enhanced cleaning, more touchless operations, social distancing, and contact tracing we can reopen. The responsibility will fall on owners and managers to establish policies and procedures. They must also be willing to invest in training their staff so that everyone knows that “doing things the right way” is more important than ever before. Short term thinking will result in long term loses.
Q2. Do you think artificial intelligence will play a big role post covid 19 in the service industry?
Answer: Artificial Intelligence will definitely play a role in the future service industry. Reservations, Check in and out, and any automated type of service will be handled by AI. Will this happen as a result of COVID19? There will be a higher sense of urgency in those areas where there is contact between a guest and a staff member. If a hotel can eliminate the front desk operations, they will. While technology use will expand in the future, I believe that our guests will seek the “human touch”. In fact, the human touch may become a sought after competitive amenity in the the future. Of course, only those large multi-national companies will be able to afford such technology and it will be a long time before it becomes affordable for the smaller hotels or restaurants.
Q3. Kindly suggest any important piece of advice to the young hoteliers working in the industry?
Answer: The hospitality industry, in the future, will be seeking a different type of employee. As experienced by the current COVID19 crises, everyday will present new challenges. Those employees and managers who can, not only identify and understand the issue, but who can quickly adapt new solutions to resolve issues will be in high demand. Students today must learn the industry, but also must develop their own critical thinking skills. They must see beyond the textbook and combine everything they have learned with their own experience, and be unafraid to implement new ideas.
Q4. What are your suggestions regarding the ‘’Home delivery post covid will be the new normal’’?
Answer: Home delivery services will expand in the future. Will it replace restaurants or other activities, I don’t think so. Until society is comfortable and confident in going out then home delivery will be popular. But, once a vaccine is developed, or the virus fades away on its own, people will look forward to going out. In today’s, experience based world, sitting at home, most of the time, is not going to a popular way to live. There are certain risks we take everyday we go out, car accidents, theft, random issues with bacteria and other viruses, and we adjust our personal actions to minimize the risk so we can enjoy our lives to the best of our abilities.
“The Key to Success in a Post Covid-19 World” - Lecture 15 International Web Lecture Series in Tourism and Hospitality
International Web Lecture Series in Tourism and Hospitality (Lecture 15)
“The Key to Success in a Post Covid-19 World”
“The Key to Success in a Post Covid-19 World” was the title of the 15th lecture delivered by Prof. Parikshat Singh Manhas, University of Jammu, India, and Dr. Andy Nazarechuk, International Education Consultant in Tourism on 13th June 2020 (Saturday) at 1.00 pm (IST). The participants registered for this lecture, included top academicians, students, and research scholars of various countries like Egypt, UAE, Kazakhstan, Philippines, Malaysia, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India and Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
At the onset Mr. Nikhil Singh Charak welcomed all the participants and the experts and gave a brief introduction about both the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speaker of the session Dr. Andy Nazarechuk & all participants and coordinators of the event. He also acknowledged Dr. Andy’s contribution towards the growth of Tourism sector globally.
The first speaker of the lecture was Prof. Parikshat Singh Manhas, who shared his valuable thoughts with the participants on the theme. He appraised the participants about the latest updates pertaining to Covid-19 and tourism and also emphasized the importance of tourism in terms of providing employment in the coming times. Prof. Parikshat discussed about the Challenges and Key Success Factors during and post covid era for the tourism and hospitality stakeholders. He briefed the participants about the Job Skills required in a Post Covid World. Further, he also apprised them about the various keys to success in a post coivd world such as role of technology, environment friendly travel and the importance of public private partnership.
Dr. Andy Nazarechuk, in his address, talked about the various adapting techniques in hospitality industry post covid 19. He also discussed regarding the new normal which need to be followed in the hospitality industry and the call of actions’. He also presented the various case studies related to hospitality industry. Dr Andy also stressed on the importance of social distancing and improving hotel ventilation in the hospitality industry.
Questions & Answers followed the session by the experts Prof. Parikshat Singh Manhas & Dr. Andy Nazarechuk, who responded and constructively answered the participants' various questions.
In the end vote of thanks was presented by Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India
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Sunday, June 14, 2020
Q & A - Lecture 14 “Transacting Skill Development Programme through Online Preparing for New Normals & Understanding” & “Navigating the F&B Business 2021- Thriving in the Post COVID-19, New Normal”
Question and Answer Session was conducted during 14th lecture organized on 6th June 2020 by the experts Prof. Parikshat Singh Manhas, Professor Sitansu Sekhar Jena and Dr. Mayukh Dewan. Some of the questions remained unanswered during the lecture here are the replies to those questions:
Q1. Can virtual internship replace the actual industry internship?
Answer: In many types of jobs like accounting or business management, virtual internships can definitely replace actual industry experience but when it comes to the hospitality business it may not be possible as we are a customer centric and customer focused business where in face-to-face interaction is of prime importance .Just as we discussed in the webinar, it is suggested that students and educational institutions could defer industry placements and internships for students for at least a period of six months starting July 2020. this gives enough time for the hotels to recoup some of their business , rehire some of their staff as required , get there SOPs in place and then focus towards young interns coming and working with them.
Q2. What is your take on the latest SOP’s for hotels, restaurants and Malls?
Answer: All hotels , restaurants, retail services and malls are coming up with SOPs. I have had the opportunity of seeing quite detailed and watertight SOPs, especially in the hotel business. now how effective these SOPs are it depends on the implementation and strict monitoring off the same by all these outlets.
Q3. As people are scared of moving out, how to lure them again to visit the restaurants and hotels?
Answer:Whenever any kind of marketing strategy is employed by the hotel and restaurant business it focuses on the customers immediate need and requirements. for example, for a college student who has dearth of disposable income, discounts and buy-one-free-one meals really attract . in the present scenario where almost everybody’s needs are health, hygiene and safety from cross-contamination , the hotel and restaurant business can hope to sustain itself by proving to the customers that their health and safety standards and SOPs are in place . all marketing activities should focus more on this rather than cost, value and presentation of the food and beverages.
Q4. My question to Dr. Mayukh Dewan Sir, What is the main purpose of the topic Understanding and Navigating the food service& Accommodation operation Business in 2021?
Answer: Now this one is quite self-explanatory . the main purpose of the webinar was to understand the current situation in the hospitality and restaurant business. only after we understand the current situation , we can aim to navigate the unwholesome and difficult situation. we also need to understand ,comprehend and evaluate what hotels and restaurants are doing in other parts of the world. this helps us make informed decisions with our own industry in India .
Wednesday, June 10, 2020
lecture - 14 “Transacting Skill Development Programme through Online Preparing for New Normals & Understanding” & “Navigating the F&B Business 2021- Thriving in the Post COVID-19, New Normal”
International Web Lecture Series in Tourism and Hospitality (Lecture 14)
“Transacting Skill Development Programme through Online Preparing for New Normals & Understanding”
&
“Navigating the F&B Business 2021- Thriving in the Post COVID-19, New Normal”
During the lecture 14, talks were delivered on two topics “Transacting Skill Development Programme through Online Preparing for New Normals” & “Understanding & Navigating the F&B Business 2021- Thriving in the Post COVID-19, New Normal” by Prof. Parikshat Singh Manhas, University of Jammu, India, Prof S.K Jena, Dean School of Vocational Studies, Ambedkar University New Delhi & Dr. Mayukh Dewan, Module Leader, Food & Beverage Management & Beverage Management, School Of Hospitality, Tourism and Events (SHTE), Faculty of Social Sciences and Leisure Management (FSLM), Taylor's University, Malaysia held on 6th June 2020 (Saturday) at 1.00 pm (IST). There were 103 participants registered for this lecture, including top academicians, students, and research scholars of various countries like Jakarta, Philippines, Nepal, Egypt, Kazakhstan, Malaysia, Hungary, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India and Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
Mr. Nikhil Singh Charak, welcomed and gave a brief introduction about the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speakers of the session Dr. Mayukh Dewan & Prof S.K. Jena.
The first speaker of the lecture was Prof. Parikshat Singh Manhas. He started his address with essential facts given by UNWTO and also shared his views on the themes and highlighted the new vision for Global Tourism and impressed for one planet vision for responsible tourism. Prof. Parikshat discussed about strategies being advocated by UNWTO for global tourism so that it can grow better, stronger, and balance the needs of people, planet and prosperity
Prof S. K. Jena deliberated upon the various challenges and possible issues being faced while imparting of vocational programmes and he stressed upon the RPC model i.e., Recover, prepare, and coping strategies for developing the New Normals for delivering the professional education.
In his lecture, Dr. Mayukh highlighted the industry perspectives and provided realistic examples concerning the impact of COVID 19 on the Hotel Industry. Production of local premium food items, home cooking meals and new delivery Normals could be the possible solutions POST COVID-19 as proposed by him.
Questions & Answers followed the session by the experts Prof. Parikshat Singh Manhas, Prof S.K Jena and Dr. Mayukh Dewan, who responded and constructively answered the participants' various questions. At the end of the session, a vote of thanks was presented by Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
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Saturday, June 6, 2020
Q & A - “Tourism & SDGs: Pre & Post COVID-19 Perspective” - Lecture 13 International Web Lecture Series in Tourism and Hospitality
Question and Answer Session was conducted during 13th lecture organized on 3rd June 2020 by the experts Prof. Parikshat Singh Manhas and Dr. S. Mostafa Rasoolimanesh. Some of the questions remained unanswered during the lecture here are the replies to those questions:
Q1. What is the scope of higher education in hospitality during covid and post covid era from opportunities aboard?
Application of technology and online teaching and learning was practiced widely during COVID-19 outbreak period, and will continue probably in post COVID-19 era. This showed the importance of paradigm shift for education to be resilient and sustainable.
Q2. What is the strategy relating to revenue pertaining to catering sustainable tourism?
Sustainable tourism is maximizing the positive impacts and minimalizing the negative impacts for all stakeholders. Therefore, increasing revenue for businesses will be one of the priority, but by considering other important aspects such as social inclusion and environmental protections. Moreover, the previous studies showed, considering sustainability in businesses such as application of CSR can positively influence on their reputation, brand image and so increase their revenues.
Q3. Do you think it’s time to reshape the SDG’s amid the covid crisis?
We need to re-interpret and re-understand the connection between tourism and SDGs, not reshaping the SDGs.
Q4. What skills should we acquire pertaining to tourism and hospitality during this covid 19 era?
The skills to make the industry more sustainable and resilient, such as application of technology in different manners. These type of skills are compulsory for building sustainable future.
“Tourism & SDGs: Pre & Post COVID-19 Perspective” - International Web Lecture Series in Tourism and Hospitality (Lecture 13)
International Web Lecture Series in Tourism and Hospitality (Lecture 13)
“Tourism & SDGs: Pre & Post COVID-19 Perspective”
13th Lecture titled “Tourism & SDGs: Pre & Post COVID Perspective” was delivered by Prof. Parikshat Singh Manhas, University of Jammu, India, and Dr. S. Mustafa Rasoolimanesh, Taylors University on 3rd June 2020 (Wednesday) at 1.00 pm (IST). There were 113 participants registered for this lecture, including top academicians, students, and research scholars of various countries like Jakarta, Philippines, Nepal, Egypt, Kazakhstan, Malaysia, Hungary, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India and Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
To begin with, Dr. Ramjit welcomed and gave a brief introduction about both the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speaker of the session, Dr. S. Mustafa Rasoolimanesh & all participants and coordinators of the event.
The first speaker of the lecture was Prof. Parikshat Singh Manhas, who started his address with essential facts given by UNWTO and also shared his views on the theme of the topic and highlighted the various measures adopted by the multiple destinations during COVID-19. He also introduced the different concepts of sustainability and SDGs and emphasized upon important SDGs like No poverty and quality education for all. He discussed about the linkages between Tourism and SDG’s and also emphasized on their importance for the Tourism and Hospitality industry. He further stressed that the Blue economy might play an essential role in overcoming this pandemic if oceans managed sustainably.
Dr. S. Mustafa Rasoolimanesh, in his address gave a brief history and origin of sustainability and stressed upon the fact that the sustainability goals should be aligned to SDGs goals. He impressed upon the fact that Public policy needs coherent dialogue amongst all stakeholders. He said due to the integrated nature of the SDGs, the various interrelations allow for combined efforts at all sectorial and spatial levels to optimize progress towards the SDGs. He stressed that there is an urgent need an integrated set of indicators (subjective and objective) based on SDGs:
In the end vote of thanks was presented by Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India
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Q & A - “Heritage Tourism- How to Turn the Crisis into Opportunity” Lecture 12 - International Web Lecture Series in Tourism and Hospitality
Question and Answer Session was conducted during 12th lecture organized on 30th May 2020 by the experts Prof. Parikshat Singh Manhas and Dr Hassan Refaat . Some of the questions remained unanswered during the lecture here are the replies to those questions:
Q1. How sustainable tourism can begin uprooting this epidemic?
Answer: Sustainable tourism practices can be a very effective tool that to support the recovery of the business and at the same time will help in not spreading out the pandemic but it will not be able to uprooting the epidemic as the only issue that will uprooting this epidemic is to come up with a Vaccine or a drug for this epidemic
Q2. Future of Mass tourism after the outbreak?
Answer: Hygiene, Safety and security are now considered the key words for tourism sector and even post-coronavirus phase, mass tourism will minimize the chances and competitive advantage of the destination simply because mass tourism is competing over numbers. Mass tourism will go against one of the most important percussions that has been adopted to avoid spreading out Coronavirus which is to keep the social distancing, and with mass tourism of course it is difficult for the customers to keep the social distance. This means that the destination will lose it competitive advantage and this will make the majority of the tourism destination all over the world to start thinking to promote alternative tourism style that define sustainability and quality as priorities. Especially if we take into consideration that the behavior of the tourists will be totally different after Covid 19, There are significant search volumes for phrases like “off the beaten path” and “alternative” destinations, “hidden gems” and “undiscovered” paradises” . This give us a clear evidence that there will be less interest to promote mass tourism
Q3. Can heritage tourism help in achieving sustainability in tourism at regional level?
Answer: Yes of course, because Heritage tourism Defines sustainability as a priority, as it take into consideration the social and economic benefits of the local community, the experience of the visitors as well as making a positive contributions to the conservation of the natural and cultural resources
Q4. How to optimize the carrying capacity after the Covid?
Answer: We have to set the rules and regulations that enable us to maintain the carrying capacity of a destination or a site like for example:
· Increase prices
· Limiting access to a particular time
· Limit some activities
· Limiting parking time
· Publicize alternative sites
· And of course we have to do research to determine the optimum carrying capacity for each destination and attraction.
Q5. What marketing strategies can be adopted to promote less popular areas?
Answer: The most important issues when it comes to the less known destination is to spread more information about it in order to generate demand on these less-known attractions and increasing its publicity . then the two marketing strategies can be used for marketing these less know attraction which are the P2P where we market these attractions through the tour operators and travel agencies as well as P2C where we Market it to the customers directly. I think the virtual reality guided tours are very effective tool to spread information about these attractions and increase it publicity which will increase the demand on these less know attractions when this situation is over.
Q6. In many countries like India, where people are reluctant to follow COVID safety rules? How can destinations manage these type of tourists who are mostly domestic in nature?
Answer: Awareness and regulations, as we have to aware the locals about how important to follow COVID 19 safety measures through the traditional media as well as through social media. The second issue that we have to do is to put the regulations and make sure that it has to be applied so for example we can set the rules that permit the entry to the touristic places for those persons who are wearing face masks
Q7. At a place as Agra where it's hard for people to follow covid19 norms, will the heritage tourism at my place especially Taj Mahal will be affected? Please mention New Normal keeping in mind the local people?
Answer : Any destination that won't take all the measures to ensure that all the safety measures are applied will be negatively affected as the tourists will never think to travel to a destination (regardless how famous is the this destination) where the infection possibility is high . as I have mentioned the Hygiene , safety and security are the key words for tourism business during the post Coronavirus phase. The destination has to inform the tour operators and travel agencies as well as the end customers about the safety measures that has been taken to reassure them and create a demand on the destination. it is needed also has to run a campaign to raise the awareness of the local community about the safety measures that have to be followed and on the other hand to take all the steps to ensure the adherence to these regulations
Monday, June 1, 2020
“Heritage Tourism- How to Turn the Crisis into Opportunity” - International Web Lecture Series in Tourism and Hospitality (Lecture 12)
International Web Lecture Series in Tourism and Hospitality (Lecture 12)
“Heritage Tourism- How to Turn the Crisis into Opportunity”
“Heritage Tourism- How to Turn the Crisis into Opportunity” was the title of the 12th lecture delivered by Prof. Parikshat Singh Manhas, University of Jammu, India, and Dr. Hassan Refaat, Senior Lecturer, Faculty of Tourism and Hotels, Luxor University, Egypt held on 30th May 2020 (Saturday) at 1.00 pm (IST). There were 127 participants registered for this lecture, including top academicians, students, and research scholars of various countries like Egypt, UAE, Kazakhstan, Philippines, Malaysia, and India. This "International Web Lecture Series in Tourism and Hospitality" is an initiative taken by Prof. Parikshat Singh Manhas, University of Jammu along with Dr. Ramjit, Department of Tourism Studies, Central University of Kashmir, India, Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India & Dr. Jeet Dogra, Assistant Professor, IITTM Gwalior, Ministry of Tourism, India.
Mr. Nikhil Singh Charak welcomed and gave a brief introduction about both the experts and coordinators of the International Web Lecture Series. Prof. Parikshat Singh Manhas initiated the session's proceedings by welcoming the Co-speaker of the session Dr. Hassan Refaat & all participants and coordinators of the event.
The first speaker of the lecture was Prof. Parikshat Singh Manhas, shared his valuable thoughts with the participants on the theme. He appraised the participants about the latest updates pertaining to Covid-19 and tourism. He discussed various aspects of Heritage tourism and insisted on the importance of Communication and technology innovation which is a path ahead for the Heritage tourism. Prof. Parikshat emphasized that World Heritage is certainly a success story and discussed Heritage Diversity, Visitor diversity and Congestion diversity. He provided the strategic plan for development of Heritage Tourism during and post Covid-19.
Dr. Hassan Refaat, in his lecture, talked about the impact of COVID-19 on the Heritage Tourism industry worldwide, including India. He stressed on the ways to come into the normal phase pertaining to the Heritage tourism, he also emphasized on the significance of the push and pull factors in the context of Heritage tourism. He suggested various corrective measures that need to be taken during these times of crisis and the importance of virtual tourism during the Covid 19 phase.
Questions & Answers followed the session by the experts Prof. Parikshat Singh Manhas & Dr. Hassan Refaat, responded and constructively answered the participants' various questions. At the end of the session, a vote of thanks was presented by Mr. Nikhil Singh Charak, Assistant Professor, Ambedkar University, New Delhi, India.
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